- A survey was posted online using Survey Monkey
- After viewing the site users answered 10 questions
Most users found the site to be satisfactory (49.1%). When asked questions about users overall experience with the site the highest satisfaction rating was for content with 59.6% of users choosing very satisfactory. The lowest was for surfing ease 49.1% of users found it to be satisfactory with 15.1% of users found surfing ease to not be very satisfactory .
When users were asked approximately how many pages did you browse during your visit, 1 to 3 pages were viewed by 17.3% of users, 3 to 5 pages were viewed by 34.6% of users, 5 to 8 pages were viewed by 23.1% of users and More than 10 pages were viewed by 25.0% of users.
When browsing this site, how long did you spend?
Sample of Answers
About 5 minutes |
20 minutes |
15 minutes |
few minutes at most |
Forever, it is my new homepage!! |
10 minutes |
Feedback Summary
Total Started Survey: 53
Total Completed Survey: 53 (100%)
Any remarks or suggestions ?
"Make the webpage display wider." |
"Too complicated." |
"Too much info! Would rather google what i want then search this site." |
"Easy to use, intuitive, well-organized and well- presented information." |
"Very user friendly" |
"Dual scroll bars is always a weird experience." |
"I like how quick it is." |
"Too cluttered on opening page. Makes info difficult to sort at first." |
"Too much info - didn't know where to look. Suggest quieter photo image of New Orleans with tabs or buttons down left side to direct visitors to points of interest." |
"The very first link I selected popped up a request to take a survey of the site. I understand you don't want to wait too long but it should let you get around a little before asking the question. At that point it is useless to take a survey on the site." |