Do Not Display Unsolicited Windows or Graphics
Recommendation:
Remove unsolicited windows and pop-ups
Provide Assistance to Users
Recommendation:
Provide a special link that allows new users to access more information about the content of the site and describe the best way to navigate the site.
Limit Text on the Homepage
Recommendation:
Redesign homepage to allow users to quickly discern the primary headings and sub-headings without the distraction of paragraphs of text.
Limit Homepage Length
Recommendation:
Do not place information below the fold.
Establish Level of Importance In Drop Down Menus
Recommendation:
Establish a high-to-low level of importance for information. Least used information should appear toward the bottom.
Order based on users’ needs
Facilitate Finding Target Information
Recommendation:
Create pages that are not too crowded with items of information.
Use Meaningful Link Labels
Recommendation:
Clear labeling- The more decisions that users are required to make concerning links, the more opportunities they have to make a wrong decision.
Indicate Internal vs. External Links
Recommendation:
Add URL addresses below links to help users determine where they are going.
Use an interim page that warns users of their transfer to another Web site.
Limit the Use of Images
Recommendation:
Draw attention to specific parts of the website with the appropriate (but limited) use of images.
Organize Information Clearly
Recommendation:
Present information in a structure that enables users to understand the nature of the site’s organization.
Ensure Usable Search Results
Recommendation:
Returned search results should contain snippets of the searched page with the user’s search terms highlighted.