The objective of this test was to identify usability problems with neworleansonline.com that would potentially impede user performance. Another objective of this test was to help set priorities for making revisions to the website.
Summary of Findings
This is visually a pleasing Web site to visit, but it’s let down by the busy layout. The background is consistent and attractive across the pages. The background does not distract from the readability of the site. The fonts are easy to read and the size varies appropriately for headings and text. It is easy to locate most of the important elements. Pictures are of good quality and relevant for the content of the website. The pictures enhance the readers interest. All links lead to credible sites. Links for navigation take the reader to were they expect to go. All pages load quickly. No errors in spelling or grammar were found. The author has tried to make the content of this web site interesting for the people intended to use it.
Changes That Need Immediate Action
Images used for navigation do not have ALT tags the needs of visually impaired readers are ignored.The web site has a usable layout but many pages appear boring or busy. The major occurrences of this are highlighted here.
| “The site is a little bit overwhelming but organized in a way that does not give too much confusion.” |
| “Photos next to the make site very busy. Omit them?” |
| “The pictures are distracting and sometimes do not support the text in any way.” |
Data That was Collected
Five evaluators conducted a heuristic evaluation, they were asked to review the website and to highlight any usability problems. The evaluators inspected neworleansonline.com and produced a written report of their findings by answering questions that were provided. The evaluation tested architecture and navigation, layout and design, content, graphics, color, typography, and errors.
